NOTICE AT COLLECTION
We respect your privacy rights under the California Consumer Privacy Act of 2018 (“CCPA”). We are committed to protecting the rights given to California consumers with whom we do business regarding their personal information. Please refer to our comprehensive CCPA Consumer Privacy Policy for a full explanation of your rights and our practices for collecting, using, maintaining, protecting, selling and disclosing information protected by the CCPA. You many find and read our Privacy Policy at https://csnmint.com/privacy-policy.
The CCPA defines “personal information” as “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” It includes identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. Personal information does not include deidentified or aggregate consumer information, or information that is lawfully made available from federal, state, or local government records. (Cal. Civ. Code § 1798.140(o)).
For a list of categories of personal information that we collect, and the purposes for which we use such personal information, see our Privacy Policy.
While we do not sell personal information for monetary value, we may disclose personal information to third parties, in such a way that may be considered a sale of personal information under CCPA. To stop such sales, see the Privacy Policy.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, including: your right to access specific information we collect; your right to data portability; your right to request deletion of your data; your right to opt out of the sale of your data; your right to be free from discrimination for exercising your rights under CCPA, please visit: https://oag.ca.gov/privacy/privacy-laws.
Changes to Our Notice at Collection
We reserve the right to amend this Notice at Collection at our discretion and at any time. When we make changes to this Notice at Collection, for example, to notify consumers of our plan to collect information materially different from that previously disclosed in this Notice, we will ensure the new Notice is made visible to consumers prior to the collection of such additional information, and post the updated Notice on our website with an updated effective date. Your continued use of our website following the posting of changes to this Notice, or to our Privacy Policy, constitutes your acceptance of such changes.
PRIVACY POLICY
We want you to know how we collect, use, share, and protect information about you. By interacting with CSN through our website, products, and services, you consent to the use of information that is collected or submitted as described in this Privacy Policy. We may change or add to this Privacy Policy, so we encourage you to review it periodically.
Types of Information Collected
Name
Mailing address
Email address
Phone (or mobile) number
Driver’s license number
Credit/debit card number
Purchase/return/exchange information
Registry or list information
Your mobile device information (e.g., device model, operating system version, device date and time, unique device identifiers, mobile network information)
How you use our site, search terms, and pages you visit on https://csnmint.com/
Geo-location and in-store location
Media Information (e.g., Advertising engagement in social, digital, and broadcast media)
IP Address
Special status designations (e.g., Teacher, College Student, Military)
Language Preferences
Demographics (e.g., age, sex)
Physical Characteristics (e.g., in connection with makeup/skincare)
Images (e.g., when you add a profile picture or upload photos)
If you choose not to provide information, we may not be able to provide you with requested products, services or information.
How Is Your Information Collected?
You Provide It to Us
We collect information that you enter on our website, or give to us in other ways (e.g., when you purchase a product over the phone).
Automated Information Collection
We may connect information collected automatically with information we already have about you in order to identify you as a CSN customer.
In order to provide the best experience possible, we also use automated information collection technologies for reporting and analysis purposes. We examine metrics such as how you are shopping on our website, the performance of our marketing efforts, and your response to those marketing efforts.
Third-Party Automated Collection
We and our service providers use anonymous identifiers such as cookies and other technologies to collect and store certain types of information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) whenever you interact with us or third parties that use our services.
We also allow third-party companies (e.g., Google) to place tags on our digital properties once approved through our tagging process. The tags may collect information from your interactions on our website. Our Privacy Policy does not cover these third-party companies. Please contact these third-party companies (e.g., Google) directly for more information about their privacy policy and your choices regarding the tags and the information collected by the tags.
Social Media Widgets
Our sites include social media features, such as Facebook, Twitter, and LinkedIn widgets. These features may collect information about you such as your IP address and which page you are visiting on our site. They may set a cookie or employ other tracking technologies to accomplish this. Social media features and widgets may be hosted by a third party. Your interactions with those features are governed by the privacy policies of the companies that provide them.
Mobile Location Information
If you use a mobile device, your device may share location information (when you enable location services) with our website, services or our service providers.
Information From Other Sources
We collect information about you from other sources to enhance our existing customer information and improve the accuracy of our records. This improves our ability to contact you and increases the relevance of our marketing.
How Is Your Information Used?
Information we collect is used for a variety of purposes, including activities such as: processing transactions, helping us resolve issues, identifying fraud and improving our services. In addition, information we collect improves your experience by delivering more personalized interactions and advertising in digital platforms, social media, and TV and video platforms.
We also use information we collect for reporting and analysis purposes. We examine metrics such as how you are shopping on our website, the performance of our marketing efforts, and your response to those marketing efforts.
Our Purposes (including but not limited to marketing)
Deliver coupons, mobile offers newsletters, receipt messages, emails, mobile messages, targeted advertising and social media notifications
Provide interactive features of the website, such as product reviews, send marketing communications and other information regarding products, services and promotions
Administer promotions, surveys, and focus groups
Cross-context and cross-device linking
Interest based advertising
Improve customer experiences
Conduct research and analysis
Personalize content, including using your image
Perform other business activities as needed, or as described elsewhere in this Policy
Product and Service Fulfillment
Fulfill and manage purchases, orders, payments, and returns/exchanges
Respond to requests for information about our products and services, or to otherwise serve you
Connect with you regarding customer service via our contact center, customer service desk, or on social media or internet chat platforms.
Provide services such as gift registry or a shopping list
Award and fulfill benefits associated with use of our services
Administer sweepstakes and contests
Conduct a transaction where we collect information required by law
Cross-Context
We merge data collected from our own website. Examples of the data collected include: cookie IDs, device Advertising IDs, transaction and browsing history, your interaction with our online advertisements, including advertisements we serve within our emails and advertisements that we serve on behalf of third parties, information about ads we serve, such as which ad was served, your interactions with the ads, and the URLs where the ads are served by marketing partners such as Google.
For mobile platforms that require explicit, opt-in consent to link or track user or device data, CSN does not link or track user or device data collected from application(s) with user or device data collected from other companies’ applications, websites or offline properties for targeted advertising or advertising measurement purposes. However, if a customer provides explicit, opt-in consent to the linking and use of data with a specifically identified third party partner, such data may be linked and may be used by CSN and/or the third-party partner as described at the time consent is obtained, including for targeted advertising or advertising measurement purposes.
Cross-Device Linking
We may also link your various devices so that content you see on one device can result in a relevant experience on another device. This allows us to deliver more personalized and consistent advertising to you. For example, if you purchase a product on our website using your desktop, we are able to avoid showing you an advertisement on the same product on your mobile phone; if you add an item to your cart on CSN’s website through your mobile device, but leave the website without purchasing the item, we are able to show you that item in your cart on another device.
Interest Based Advertising
CSN participates in interest-based advertising (IBA), also known as online behavioral advertising (OBA). We use third-party advertising companies to display ads tailored to your individual interests based on how you browse and shop online, as well as to provide advertising-related services such as ad delivery, reporting, attribution, analytics, and market research.
We allow third-party companies to collect certain information when you visit our website. This information is used to serve ads for CSN products or services or for the products or services of other companies when you visit this website or other websites. These companies use non-identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, and session ID) and personally identifiable information (e.g., static IP address) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These parties typically use a cookie, web beacon or other similar tracking technologies to collect this information.
To learn more about interest-Based Advertising, visit the Network Advertising Initiative website and the Digital Advertising Alliance website.
User Experience Information
In order to improve online and mobile shopping experiences, help with fraud identification, and assist our representatives in resolving issues customers may experience in completing online purchases, we use tools to monitor certain user experience information; including login information, IP address, data regarding pages visited and ads clicked, specific actions taken on pages visited (e.g., information entered during checkout process), browser and device information.
Social Media
CSN engages with customers on multiple social media platforms. If you contact us on one of our social media platforms, or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this Privacy Policy as well as the privacy policy of the social media platform you use.
We may display targeted ads to you through social media platforms. These ads are sent to groups of people who share traits such as likely commercial interests and demographics. See the policies of each social media platform for additional information about these types of ads.
Prevention of Fraud and Other Harm
To prevent fraudulent transactions, monitor against theft, and otherwise protect our customers and our business.
Legal Compliance
For example, to assist law enforcement and respond to legal/regulatory inquiries.
How Is Your Information Shared?
We share the information we collect within CSN, which includes any subsidiaries and affiliates. CSN may use the information to offer you products and services that may be of interest to you.
Service Providers
We may share the information we collect with companies that provide support services to us (such as printers, email providers, analytics providers, web hosting providers, call center/chat providers, sweepstakes vendors, payment processors, coupon delivery vendors, data enhancement services, fraud prevention providers or shipping services providers, including product vendors) or that help us market our products and services. These companies may need information about you in order to perform their functions. We limit information shared with service providers to what is necessary to fulfill the services.
Other Businesses Products and Services
We allow other businesses to make their products or services available to our customers. You may purchase products or services from these other businesses through our website. When you purchase such products or services, we will share personal information related to your purchase with those businesses.
Legal Requirements
We may disclose information we collect when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or disposal of all or part of our business or assets; or to protect the rights property or safety of our company, our customers, or others.
Elsewhere at Your Direction
At your direction or request, or when you otherwise consent, we may share your information.
Sharing Non-identifiable or Aggregate Information with Third Parties
We may share non-identifiable or aggregate information with third parties for lawful purposes.
Business Transfers
In connection with the sale or transfer of some or all of our business assets, we may transfer the corresponding information regarding our customers. We also may retain a copy of that customer information.
What Choices Do You Have?
Postal Mail
If you do not wish to receive catalogs, coupons, and other promotional postal mail, call (800) 975-6351 to opt-out.
Telephone
If you do not wish to receive promotional telephone calls, call (800) 975-6351 to opt-out.
If you do not wish to receive promotional emails from us, call (800) 975-6351 to opt-out. You also have the ability to unsubscribe from promotional emails via the unsubscribe link included in each promotional email. In some cases, we may provide an unsubscribe link within an operational email.
Cookies
Cookies and similar tracking technologies, such as beacons, scripts, and tags, are small bits of code, usually stored on a user’s computer hard drive or device, which enable a website to “personalize” itself for each user, by remembering information about the user’s visit to the website.
Our website uses cookies to store your preferences, display content based upon what you view to personalize your visit, analyze trends, administer the site, track users’ movements around the site, serve targeted advertising and gather demographic information about our user base as a whole. On mobile websites, we may use Anonymous Device IDs and/or Advertiser Identifiers in a manner similar to our use of cookies on our websites. Although these activities involve developing an understanding of you as a user, we use this information for the purposes described. More detailed information about our use of cookies and how to opt-out of advertising and certain other cookies is provided below.
CSN Cookies (First Party Cookies): We use our cookies to improve your web-browsing experience. For example, we use a cookie to reduce the time it takes for you to submit purchase requests by storing a registered user’s email address so that you do not need to enter your email address each time that you log-in. We will also use a cookie to keep track of your search criteria. No third party may use the information we collect through CSN cookies for its own purposes.
Third Party Cookies: We work with third parties that place cookies on our site to provide their services, including:
Ad Targeting: We work with third-party advertising companies to serve ads while you are visiting our website. We permit these companies to place and access their own cookies on your computer in the course of serving advertisements on this site. In order to provide advertisements about goods and services of interest to you, these companies may use information obtained through their cookies (which do not include your name, address, email address or telephone number) about your visits to the site and other websites, in combination with non-personally identifiable information about your purchases and interests from other online sites. Other companies’ use of their cookies is subject to their own privacy policies and not ours.
Data Providers: We also allow data providers to collect web log data from you (including IP address and information about your browser or operating system), when you visit our website, or place or recognize a unique cookie on your browser to enable you to receive customized ads or content. These cookies contain no personally identifiable information. The cookies may reflect demographic or other data, with identifying elements removed, linked to data you voluntarily have submitted to us, e.g., your email address, that we may share with data providers solely in hashed, non-human readable form.
Analytics/Measurement: We also use third-party analytics cookies to gain insight into how our visitors use the site and optimize and improve our site. The data we gather includes which web pages you have viewed, which referring/exit pages you have entered and arrived from, which platform type you have used, date and time stamp information, and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our site. We also make use of analytics cookies as part of our online advertising campaigns to learn how users interact with our site after they have been shown an online advertisement, which may include advertisements on third-party websites.
Remarketing Pixel Tags and Other Technologies: We may share website usage information with third-party advertising companies for the purpose of managing and targeting advertisements and for market research. For these purposes, we and our third-party advertising companies may place or recognize a cookie on your computer or device or directly in our emails or communications or may place pixel tags (also called clear gifs) on certain web pages. We will then use the information that is collected to serve you relevant advertisements when you are visiting other sites on the Internet. These advertisements may be targeted to specific searches you conducted on our website during earlier browsing sessions.
Flash Cookies: Our partners, who provide certain features on our site or display advertising based on your browsing activity, also use Local Shared Objects such as Flash cookies, and Local Storage such as HTML5, to collect and store content information and preferences. Various browsers may offer their own management tools for removing HTML5 local storage. To manage Flash cookies, please visit https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.
Controlling Cookies: You have a choice over the use of cookies as described in this Policy. If you would rather we not use CSN cookies when you visit us, please configure your specific browser settings to reject cookies.
To opt-out of third-party cookies, please utilize the appropriate option(s) below:
To opt-out of ad targeting cookies set by Google on our Site, click here: https://www.google.com/settings/u/0/ads?hl=en.
To generally (i.e. not just for this website) opt-out of receiving personalized ads from third- party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s (DAA) Self-Regulatory Principles for Online Behavioral Advertising, visit the opt-out pages on the NAI website and DAA website. If you are located in the European Union, please visit https://www.youronlinechoices.eu/ to opt out.
To control the collection of data for analytical purposes by Google Analytics, you may want to visit the following link: https://tools.google.com/dlpage/gaoptout.
You can also delete all cookies that are already on your computer’s hard drive by searching for and deleting files with “cookie” in it.
Please keep in mind that without cookies you may not have access to certain features on the site, including access to your profile or account and certain personalized content. Removing all cookies from your computer could also affect your subsequent visits to certain websites, including this site, by requiring that, for example, you enter your login name when you return to that website.
Non-Discrimination
CSN will not discriminate against you because you exercise your rights explained in this Policy. For example, CSN will not deny you goods or services or charge you a different price or rate for goods or services if you make an access, deletion, or do not sell request.